DELIVERY AND RETURNS

We send our parcels within the UK via interlink express, or the royal mail. Delivery can take between 2-7 days from point of order.
We can send parcels via express next day delivery if ordered before midday and the parcel will be with you within 2 working days. If you need your items sooner please email hello@lornasyson.co.uk or phone the studio on 020 8465 9819 and we will try to help.

We reserve the right to invoice for additional shipping for selected addresses (for example Highlands and Islands). Please note delivery times by courier companies are within normal working hours, 9-5, Monday to Friday. If a Saturday delivery is required please call the studio and for an extra charge we can arrange this for you.

If an item is out of stock we will inform you and let you know when it will be available.

Overseas delivery: We can post all over the world. Worldwide delivery is supported within the website, please use the postage calculator at the point of check out. We send parcels via DPD or UPS depending on country.

All our items are handmade with great care and we hope you like them. However, if for any reason you are unhappy with your purchase please return it, in its original packaging, unused, within 14 days for a refund or exchange to:

Lorna Syson
Studio 307
Cockpit Arts
18-22 Creekside
London SE8 3DZ

Please note that cut fabric, cut wallpapers and made to order items such as the wallflowers, wall hearts and manipulated leaf lampshades are non-returnable. Please order fabric or wallpaper swatches to make sure that you are happy.

If you are returning any goods please retain your proof of postage as we cannot be responsible for any goods lost in transit without proof of sending. Please email or phone if possible if you are returning any items so we know to expect them.